BrioPulse — Cancellation and Refund Policy
Effective Date: 7 October 2026
Last Updated: 7 October 2026
1. Overview
This Cancellation and Refund Policy applies to paid subscriptions purchased from BrioPulse, operated by CB4 Consultancy Services Private Limited.
2. Subscription Billing
BrioPulse offers monthly and yearly subscription plans.
A subscription becomes active immediately after successful payment confirmation.
The applicable plan, billing cycle, and subscription price will be displayed before payment.
3. Cancellation
Customers may cancel their paid subscription at any time.
When a subscription is canceled:
- The subscription will not renew for the next billing cycle.
- Existing paid access will continue until the end of the current billing period.
- No additional renewal charge will be made after cancellation.
- After the billing period ends, the account may be downgraded to the Free plan.
Cancellation does not automatically delete the account or its data.
4. Refunds
Subscription payments are non-refundable, except where a refund is required by applicable law.
Refunds are generally not provided for:
- Unused subscription time.
- Partial billing periods.
- Cancellation before the end of a billing period.
- Failure to use the service.
- Unused features or limits.
- Downgrading a subscription.
- Change in business requirements.
5. Failed Payments
If a subscription renewal payment fails, BrioPulse will provide a 14-day grace period.
During this period, the customer may update the payment method or complete the outstanding payment.
If payment is successfully completed within the grace period, the subscription can continue according to the applicable plan.
If payment is not completed within 14 days, BrioPulse may downgrade the account to the Free plan.
6. Subscription Upgrades
An upgrade takes effect immediately.
If the customer upgrades during an existing billing period:
- The remaining unused value of the existing subscription will be calculated.
- That unused value will be applied as a credit/reduction against the upgrade amount.
- The new subscription begins on the date of the upgrade.
- The new billing period is based on the new subscription start date.
The exact amount payable will be displayed during the upgrade process.
7. Subscription Downgrades
A downgrade takes effect at the next billing cycle.
Until the current billing period ends, the customer continues to receive the existing plan's features and limits.
At the next billing cycle, the account moves to the selected lower-tier plan and the applicable lower-tier pricing and limits apply.
No immediate refund is provided for the unused portion of the current plan due to a downgrade, except where required by applicable law.
8. Duplicate or Incorrect Charges
If you believe you have been charged incorrectly or charged more than once for the same transaction, contact us at:
Please provide the relevant transaction details so that we can investigate the issue.
Where an incorrect or duplicate charge is confirmed, an appropriate correction or refund may be issued.
9. Refund Processing
Where a refund is approved or legally required, it will generally be processed through the original payment method.
The time required for the refund to appear may depend on the payment provider or financial institution.
10. Contact
BrioPulse (operated by CB4 Consultancy Services Private Limited)
Email: support@briopulse.in
Website: briopulse.in